We continuously strive to enhance our customer experience. As part of this commitment, we follow a structured resolution process in which top priority is given to tasks that are blocking progress. Each task moves through multiple levels of review within our team to ensure it is addressed efficiently and without unnecessary time consuming development effort.
This approach allows us to filter out false or non-critical requests and focus our resources on resolving the most important issues effectively.
We also appreciate our customers’ cooperation in this process and encourage them to continue using the available options while we work toward providing an improved and more seamless process flow.
